Reminder: An updated health history form is required each year. If you receive an email to fill out a new form please complete it before your appointment, or plan to arrive 10 minutes early to fill it out at the clinic.

Booking & Payment Policies

  • Cancel by email brantfordmassage1@gmail.com to avoid fees.

  • Payment is due on the day of treatment. Bring your insurance card and a backup payment method.

  • We do not direct bill to Sunlife.

  • If you don’t receive a booking confirmation email, your appointment is not booked.

  • A credit card is required to secure appointments (used only for no-shows/late cancellations).

  • Our online booking system does not accept Mastercard Debit (combined debit/credit) cards.


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